Sales team
Your sales team only needs the WhatsApp group. No dashboard.
In the team's WhatsApp group, admins and salespeople can see chats nobody holds, share them, and reply to buyers.
Product screens are in Indonesian and show sample data.
Short commands, answered in the group.
Type /list belum to see chats nobody holds, /ambil L-12 to take one, and /dm L-12 followed by your message to reply to the buyer as a person. Every lead has a short code like L-12, so nobody types a long name. The command words are Indonesian.
A lead card with a suggested follow-up.
Leads that need contact appear as a card in the group: the buyer's name and number, a summary the assistant wrote from the chat, and a suggested follow-up message ready to send. Admins can hand one out with /assign, and the chosen salesperson is tagged.
Only registered team numbers are served.
Whoever types a command must be a number you registered as admin or sales. Admins can run everything, salespeople handle their own leads. Ordinary chatter in the group is not read and not stored. Admins can also ask for a 7-day /rekap or a /chart, which arrives in the group as an image.
Buyer requests stop slipping through.
A buyer asks to book a survey or to be called? The assistant records who, what they asked for, when, and on which number, then forwards it to the team group. Every request is also saved on the Customer requests page, with a status of new, forwarded, or done.
Good to know
- Forwarding requests to the group is off by default. You switch it on and choose the destination group on the Customer requests page. Without a destination, requests are saved but sent to no one.
Frequently asked questions
Do salespeople need another app?
No. They use the WhatsApp already on their phone.
Who can use the commands?
Only numbers you registered as admin or sales. Other numbers in the group are ignored. Salespeople can only handle their own leads, while recaps, charts, and sharing leads are admin-only.
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